Americable Customer Care

+046-896-2288, DSN 241-2288

support@americable.net

+046-896-2288

support@americable.net

  • Why am I not receiving my email bill?

    Since we send our emails out as a mass mailing, some email account providers (such as Yahoo and MSN) may consider our email “junk mail” and report your email bill to your junk mail or bulk mail folder. This can happen even if you’ve emailed us before. To prevent such…

  • Is there a way to access account information online?

    Yes, there is.  You can access MyAccount to view your account information where you can update your credit card, create additional emails, pay your bill, suspend your account and create your website along with monitoring your data use. https://portal.americable.net

  • Does Americable offer Automatic Debit for subscribers who wish to have their monthly service fee deducted automatically from their credit card?

    Americable subscribers have the convenience of paying their bills each month by credit card automatically. Customers can request Automatic Debiting on our website at www.americablejapan.net by logging in to their Americable MyAccount. The MyAccount information is generated within 24 hours of activating new services and will be emailed to the…

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