Americable’s refund policy provides that an account must remain inactive for 30 days prior to a refund being issued. Once the account has reached the 30 days, a refund will be issued to the card that was used for payment. If payments were made with either cash or check, refunds…

Bill payment is due by the 2nd of each month. If a customer has not received a bill in the mail or via email by the 2nd of the month they should contact the base office to inquire about the bill. A $10 late fee is imposed approximately 10 days after…

Since we send our emails out as a mass mailing, some email account providers (such as Yahoo and MSN) may consider our email “junk mail” and report your email bill to your junk mail or bulk mail folder. This can happen even if you’ve emailed us before. To prevent such…

Yes, there is.  You can access MyAccount to view your account information where you can update your credit card, create additional emails, pay your bill, suspend your account and create your website along with monitoring your data use. https://portal.americable.net

Americable subscribers have the convenience of paying their bills each month by credit card automatically. Customers can request Automatic Debiting on our website at www.americablejapan.net by logging in to their Americable MyAccount. The MyAccount information is generated within 24 hours of activating new services and will be emailed to the…