Do I need to schedule an activation/inactivation in advance? No. For both requests, just stop by your local Customer Service Office. Upon activation of services, you will be issued...
Can I use my personal modem or wireless modem? No. Per our franchise agreement, subscribers are only authorized to use Americable modems and wireless modems. You are allowed, however,...
Can my roommate make a payment online to my account? Yes. Provided you have granted your roommate access to your Americable Web Access Login, he/she can make a one-time payment...
Can my spouse or roommate update their credit card information on my account? Yes and No. Only owners of personal accounts will be able to update the credit card information. Spouses are the...
How do I inactivate my account? You may terminate your service at any time by visiting your local Americable Customer Service Office. Inactivation will be granted...
When I PCS can I transfer my current internet package to my roommate? Can they use the same equipment? No. You are not able to transfer your current services to your roommate; however, you are able to transfer your...
Americable Vacation & Deployment Service Suspension Policy While you are on vacation or deployment you can suspend your services if you meet the following requirements: • Will...
What are my payment options? We offer many ways to make a payment: Save time and pay your bill online by logging into your MyAccount...
