Bill payment is due by the 2nd of each month. If a customer has not received a bill via e-mail by the 2nd of the month they should contact the base office to inquire about the bill. Reminder: A $10 late fee is imposed approximately 10 days after the bill…
Registration Fee: $50.00 Installation Fee: $ 49.95 Late Fee (applied on the 13th of each month): $10.00 Cable/Internet Reconnect Fee (non-pay disconnect): $30.00 Lost or Damaged Modem Fee* $125.00 Missing or Damaged Power Cord* $ 25.00 Replacement Cat5e Cable* $ 10.00
Yes. There is a 15% INTERNET DISCOUNT when packaged with either Digital Basic or Expanded Digital TV Packages.
We offer many ways to make a payment: Save time and pay your bill online by logging into your MyAccount Mail a check using MPS/USPS to: For Yokosuka and Ikego customers: Americable International, Inc. PSC 473 Box 87 FPO AP 96349-0087 For Atsugi customers: Americable International, Inc. PSC 477 Box…
While you are on vacation or deployment you can suspend your services if you meet the following requirements: • Will be away for a minimum of 2 weeks and not more than 6 months. • Account is enrolled in Automatic payments and credit card on file has at least 6…
No. You are not able to transfer your current services to your roommate; however, you are able to transfer your equipment. In order to do so: You and your roommate must go to your local Americable Customer Service Office to confirm the change in equipment ownership. If your roommate is…
You may terminate your service at any time by visiting your local Americable Customer Service Office. Inactivation will be granted immediately once all equipment is returned and balances are settled. If the equipment is damaged, destroyed, lost or stolen while in your possession, you shall be liable for the cost…
Yes and No. Only owners of personal accounts will be able to update the credit card information. Spouses are the exception and can update the account with their credit card information. However, in the event that the spouse would like to update the account with a card in the sponsor’s…
Yes. Provided you have granted your roommate access to your Americable Web Access Login, he/she can make a one-time payment online.
No. Per our franchise agreement, subscribers are only authorized to use Americable modems and wireless modems. You are allowed, however, to use your own personal wireless router with an Americable non-wifi modem. This allows us to ensure the modems remains up to date in order to provide you with the…
