• How will I know if I exceed the intended use of this service?

    Please remember that most Americable International Inc. customers use their high-speed Internet service within the terms of their Americable International Inc.”User Service Agreement”, and therefore may continue using their Americable Internet Service as they currently do. Americable proactively contacts a small number of customers whose usage is considered excessive to…

  • What happens if Americable contacts me to discuss my excessive Internet usage and I continue to use my Americable service at extremely high volumes?

    Americable will only continue to monitor your internet usage if it remains excessive and continues to violate the terms of the Americable International Inc. User Agreement. Americable reserves the right to suspend, terminate, or limit your Internet Service.  (User Agreement, paragraph 6) – Subscriber acknowledges and agrees that Americable shall have…

  • Americable’s Acceptable Use Policy

    Contents Prohibited Uses and Activities  Customer Conduct and Features of the Service  Network Management and Limitations on Data Consumption  IV. Violation of this Acceptable Use Policy  V. Copyright and Digital Millennium Copyright Act Requirements  Why is Americable providing this Policy to me? Americable’s goal is to provide our customers with…

  • Does Americable Support VoIP?

    Yes. Americable fully supports VoIP communications over its network. VoIP usually uses port 5060, if you face difficulty with your device please check the settings on your router and make sure that port 5060 is open for traffic. Skype, MagicJack, Vonage, and similar providers are all supported by our network. 

  • What is a Dynamic IP Address?

    First, let’s explain what an IP address is. An Internet Protocol Address or IP address for short is like your computer’s phone number. Without it, your computer wouldn’t be able to connect to the Internet. Every computer, tablet, smartphone, and Internet-enabled device has its own IP address (even some light…