I lost my username and password to the online site, where can I retrieve those?

The username is the email address provided to Americable at sign up. If you forgot the email address you used, you can contact the Americable office during normal working hours or technical support after hours and we will assist you in remembering your email address. Once you have the username, you can visit our website to go to your MyAccount login page and click Forgot Password? This will reset your MyAccount password and automatically send you an email. If you do not see the email, please check spam and junk folders.