The username is the email address provided to Americable at sign up. If you forgot the email address you used, you can contact the Americable office during normal working hours or technical support after hours and we will assist you in remembering your email address. Once you have the username,…
Streaming and gaming systems use the most data, but both can be managed. Streaming depends on the services you subscribe to and what you have the playback settings set to. Most services have typical playback usage rates of Low 0.3gb (300mb), Medium 0.7gb (700mb), and High (HD 3gb/Ultra HD 7gb…
The differences between 2.4 GHz and 5GHz frequencies are range and their data rate. 2.4Ghz can reach farther but offers a slower data rate. 5 GHz provides faster data rates but has less range. Therefore, 5 GHz should be used when you are close to the access point or in…
No. Americable Internet service is a best-effort service. While we set the modem speeds according to these speeds the actual speeds are dependent on various conditions such as network congestion (overall bandwidth usage), the capacity of computers or other devices, routers and servers, etc. It is not possible to give…
Powerline Wireless Network Extender WPS setupHelpful links:WPB3000 Wifi Extender Self-Installation Guide https://actiontecsupport.zendesk.com/hc/en-us/articles/115003905106-WPB3000-Wifi-Extender-Self-Installation-Guide How do I configure my WPB3000 to match my existing wireless network?https://actiontecsupport.zendesk.com/hc/en-us/articles/115000841166-How-do-I-configure-my-WPB3000-to-match-my-existing-wireless-network- Connecting the Unit1. Connect Ethernet cable from Modem/Router Port to Small Single port extender module. Plug the Small Single port extender module in a wall outlet (Do NOT…
Use the Device Manager to determine if your computer has USB 1.1, 2.0, or 3.0 ports: 1. Using search: Type in Device Manager. 2. In the “Device Manager” window, click the > (Greater sign) next to Universal Serial Bus controllers. You will see a list of the USB ports installed on…
Cable modem “User Guides” can be downloaded from our “download area” They contain a lot of information and should be able to answer most of your questions if needed.
Yes. The Motorola voice terminal supports IPSEC and PPTP, the most common VPN protocols.
Yes. You can connect multiple computers, but not with a cable modem alone. Americable offers a cable modem and router in one, or you can connect a personally owned router to the cable modem provided to you at sign up.
Because our system is an “always-on” system, if your computer is turned on and connected to the modem it is vulnerable to attacks and viruses. When you are connected we recommend the following to help keep your computer safe: 1) Keep your operating system (Windows/MAC) up to date. Ensure you…
